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7dbet's Privacy Policy

Your personal information is a trust we take seriously. Here you will find a clear explanation of how 7dbet collects, stores, and protects your data.

Last Updated: January 2026

1 Introduction & Scope

This Privacy Policy ("Policy") applies to the 7dbet platform and all of its associated services. When you visit the 7dbet website, create an account, or use any of our services, you are considered to have agreed to the terms of this Policy.

7dbet is firmly committed to ensuring a safe and transparent environment for Bangladeshi users. We believe that every user's personal information is their own asset, and protecting it is our highest responsibility.

This Policy applies only to 7dbet's own platform. For third-party websites or services, their respective privacy policies apply.

2 Information We Collect

Personally Identifiable Information

During account registration and identity verification, we may collect the following information:

  • Full name and date of birth
  • Email address
  • Mobile number
  • National ID or passport number (for identity verification)
  • Current address

Financial Information

To process deposits and withdrawals, we collect the following information:

  • bKash, Nagad, Rocket, or Upay account number
  • Transaction history and amounts
  • Deposit and withdrawal dates and times
  • Preferred payment method

We never store full bank account numbers or PINs.

Usage Information

Information automatically collected while you use the platform:

  • IP address and geographic location (country level only)
  • Browser type and version
  • Device type and operating system
  • Session duration and pages visited
  • Gaming activity logs

Communication Information

Information collected when you contact us:

  • Live chat messages and history
  • Email content and attachments
  • Complaints or support requests
  • Date and method of contact

This information may be retained to improve customer service standards.

3 Purpose of Data Use

7dbet uses the collected information for the following purposes:

  • Account creation and identity verification
  • Processing financial transactions
  • Providing customer support and resolving issues
  • Detecting fraud and unauthorized activity
  • Ensuring platform security and stability
  • Improving the user experience
  • Sending relevant promotional information (subject to your consent)
  • Complying with legal obligations
We never sell, rent, or share your personal information with third parties for commercial purposes.

4 Cookies & Tracking Technologies

The 7dbet website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that are used to recognize you on subsequent visits.

Essential Cookies

These are necessary for the basic functionality of the platform. They are used to maintain login sessions, store security tokens, and reduce page load times. These cannot be disabled.

Analytics Cookies

These cookies are used to analyze user behavior and improve our services. Aggregate statistics such as which pages are visited most and which features are popular are collected.

Preference Cookies

These cookies are used to remember your language preference, display settings, and other personalized preferences, so you do not have to reconfigure them each time you visit the site.

You can disable cookies from your browser settings, though this may limit some features of the platform. See your browser's help section for more information.

5 Sharing Information with Third Parties

7dbet does not share your personal information with third parties except in the following limited circumstances:

Payment Processors

Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete financial transactions. This information is used solely for processing transactions and their respective privacy policies apply.

Legal Obligations

Required information may be provided in response to a court order, legal investigation, or a lawful request from a regulatory authority. In such cases, we always follow a minimum disclosure policy.

Technology Partners

Minimal information is shared on a functional basis only with technology service providers that support platform operations (such as game software providers — Pragmatic Play, Evolution Gaming, etc.).

With Your Consent

Beyond the reasons stated above, your personal information will not be shared with any third party without your explicit consent. You may withdraw this consent at any time.

6 Data Protection Measures

7dbet uses industry-standard security technologies and processes to protect your personal information. The key components of our security framework are:

  • SSL/TLS Encryption: All data exchanged between your browser and our servers is protected through advanced encryption technology.
  • Data Encryption: Stored sensitive information is kept in an encrypted state to prevent unauthorized access.
  • Access Controls: Only authorized personnel can access information, and only information relevant to their responsibilities.
  • Security Monitoring: Automated 24/7 monitoring is active to detect suspicious activity on the system.
  • Two-Factor Authentication: Two-factor authentication is available to protect your account.
  • Regular Security Audits: Our systems are regularly tested for security vulnerabilities.
If you believe your account security has been compromised, contact us immediately: [email protected]

7 Data Retention Period

7dbet retains your information only for as long as necessary. The following factors are considered when determining the retention period:

  • Active Account Data: For the entire duration that the account remains active.
  • Financial Transaction Records: For the applicable period to meet legal and audit requirements.
  • After Account Closure: Some information may be retained for a period as required by applicable laws and regulations.
  • Marketing Preferences: Information is removed from marketing lists as soon as you withdraw your consent.

After the designated period, data is securely deleted or anonymized so that it can no longer be linked to any individual.

8 Your Rights

Right to Access

You may request to view your personal information held by us at any time. We will provide you with a copy of the information within a reasonable time.

Right to Rectification

If any information we hold about you is incorrect or incomplete, you may request that it be corrected. Keeping information accurate and up to date is important for both of us.

Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal obligations or contractual requirements.

Right to Object to Processing

You may request to stop marketing communications. If you no longer wish to receive marketing messages from 7dbet, let us know at [email protected] and we will stop them promptly.

Right to Data Portability

You may request a portable copy of your personal information, which you can use with another service.

Right to Restrict Processing

In certain circumstances you may request a temporary restriction on the processing of your data, such as while the accuracy of information is being verified.

To exercise these rights, contact us at: [email protected]. We generally respond to your request within a reasonable time. Additional information may be requested to verify your identity.

9 Protection of Minors' Data

7dbet strictly does not provide services to anyone under the age of 21. We do not knowingly collect personal information from any person under the age of 21.

If a minor is found to have registered, we will immediately close that account and delete all associated information.

If you become aware that a child or minor has registered on 7dbet, please notify us right away: [email protected]

10 International Data Transfers

7dbet primarily provides services for Bangladeshi users. However, for technical reasons, some data may be processed or stored on servers in other countries.

Whenever such a transfer occurs, we ensure that:

  • This Privacy Policy applies fully to the transferred data.
  • Third-party service providers are contractually bound to ensure equivalent protection measures.
  • Industry-standard encryption technology is used to protect the data.

11 Changes to This Policy

7dbet reserves the right to change or update this Privacy Policy at any time. For significant changes, we will notify you in the following ways:

  • Sending a notification to your registered email address.
  • Displaying a special message after you log in to the platform.
  • Updating the "Last Updated" date at the top of this page.

If you continue to use the platform after the updated policy is published, you will be considered to have accepted the new policy. We therefore recommend visiting this page regularly.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. The 7dbet customer support team is available 24/7 to assist you.

Email

For all privacy-related requests and complaints:
[email protected]

Live Chat

Use our 24/7 live chat for instant support. Support is available in both Bengali and English.

Play Safe, Enjoy Without Worry

Your information is secure — start your gaming experience at 7dbet today.

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